This analytics role reports will sit in the Enterprise Data Analytics & Insights organization. The candidate should have a strategic mindset to advance the need for customer 360 and end-to-end journey reporting. This individual would be a Product Owner for the Digital Data Strategy and Adobe Customer Journey Analytics Platform team. They will support the varying needs of business marketing stakeholders, while ensuring cohesion with technology, marketing, and other key partners.

LOCATION: NYC | Charlotte, NC | Scottsdale, AZ | Minneapolis, MN | Boston, MA

STRUCTURE: Hybrid (3 days/wk in office)

Contract or Contract to Hire after 12 months

MUST HAVE: Experience in Adobe Experience Platform, CJA or AJO, Adobe Target

• Managing a robust product vision and roadmap, understanding user personas, stakeholder needs and satisfaction for Digital Data/Adobe Customer Journey Analytics (CJA)
• Partner with analytics teams and business to identify and design reporting solutions using multi-source data within CJA.
• Liaising with the MarketingAnalytics, DigitalAnalytics, DigitalAnalytics Tech, &OmnichannelAnalytics teams to:
  • Ensure smooth delivery of ongoing/customer level reporting, analytics and insights.
  • Identify and design reporting solutions using multi-source data within CJA.
  • Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
• Serve as resident Adobe Customer Journey Analytics and Adobe Experience Platform capability expert
• Conduct office hours for the broader business and analytics community
• Own the Adobe CJA request queue; what is in motion, planned for development, arbitration, and backlogged; delegate ownership of specific queue requests across marketing & technology teams.
• Play an active role with Digital Analytics engineers to ensure critical data is available, with quality in the proper platforms with clear SLAs
• Working effectively with, Data Governance, IT and risk partners to drive initiatives to completion
• Key member of agile team to identify and manage tagging issues or roadblocks through to resolution
• Traditional Digital Analytics support: Support 1-2 business product teams which would require candidate to work closely with business partners to develop pre-project measurement plans, develop reporting business requirements, technical analytics tagging requirements, and produce post launch re