Salesforce Architect Ref. JOB-012024-236920_1714755958

For one of the big players in the Energy sector, we are seeking a Front-End Technologies Architect with a strong focus on Salesforce. You will be the referent for the Salesforce Architecture in the company collaborating with different stakeholders, both national and international.

Your responsibilities

Identification of the application impacts during the preliminary estimation phase of every project, design of the High-Level Architecture and preparation of the of the integration needs list
Definition of architectural, technical and integration needs to be included in the Request for Proposal during tender processes and of technical evaluation criteria during final evaluation
Process/flows diagrams during project analysis
Identification of issues source and corrective initiatives during incident management process
Studying Global architectural principles, integration based on local scope, definition of architectural best practices to be used in the front-end and CRM domains
Discovering new technologies and solutions that might fit better with needs within the Group team of Architects or externally in the Market
Verifying and validating Systems Integrators developments in order to be compliant with Salesforce data model and standard capabilities
Keeping the Central Architectural and Processes Library updated with the changes designed for High Level or Process/flows analysis

In terms of scope those are the main areas of involvement and responsibilities:

Salesforce: CRM processes with a special focus on Salesforce Industries cloud, commodity and solutions catalog, Field Service, Sales & Support cloud
Document Management platforms and processes on contract management, digital sign, archiving
Omnichannel architectures for inbound/outbound communications
External customer portal integration with CRM and backend systems
Implementation of DevOps methodology on Salesforce

Experience required

At least 2-3 years' experience in the Architect role with a deep knowledge of Salesforce.

Knowledge of Project Management methodology with proven experience in small projects
Knowledge of Business Process Model and Notation (BPMN)
Fluent in English both written and spoken
You are a dynamic team player, also able to face challenging tasks with autonomy
Strong problem-solving attitudes and enthusiasm for modern and innovative solutions are preferred.
Main Integration Pattern knowledge (REST and SOAP APIs, Even Driven, …)

Location: Milan (hybrid - 60% in smartworking)