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Operations Analyst

Our Global Financial Services client is seeking to hire an Operations Analyst for their growing team.

The day to day will likely involve:

  • Executing more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Identifying, documenting, and investigating processes/exceptions arising from transactions/processes beyond first level operations service delivery
  • Prioritising and completing own workload to meet SLA requirements for service and productivity and / or support team manager in prioritising and managing team workload

The ideal candidate will likely have;

- Prior Operations experience gained in Financial Services

On offer:

- Working with a truly dedicated manager in a growing business

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